How to Conduct Strength Weakness (SWOT) Analysis in Healthcare Firms

Just like any industry, healthcare organizations also need to make continual adjustments to maintain optimum functionality. To determine the areas where adjustments are needed to be made, a number of methods can be used.

However, one essential method known as SWOT analysis (that is extensively used in other industries) has not been put into use in healthcare. It allows the assessment of an organization from a neutral perspective through a detailed discussion of the organization’s strengths, weaknesses, opportunities, and threats.

Steps to Follow for SWOT Analysis in Healthcare

SWOT analysis was originally designed to provide a thorough analysis of businesses in other industries, but its many benefits have prompted its use in healthcare organizations as well.

▪ The first step of SWOT analysis in healthcare involves the compilation and assessment of key data, which might include the community’s health status, the present status of medical technology, or the sources of healthcare funding. Once the appropriate (and correct) data has been composed and analyzed, the capabilities of the organization are evaluated.

▪ In the second step of SWOT analysis in healthcare, the data collected is organized into four categories, which are: strengths, weaknesses, opportunities, and threats (SWOT). The strengths and weaknesses of the organization are internal factors, while opportunities and threats normally are a result of external factors playing their part.

▪ Third step of SWOT analysis in healthcare involves developing a SWOT matrix for each business option that is under consideration.

▪ In the fourth step of SWOT analysis in healthcare, the analysis derived is incorporated into the decision-making process as it determines which option will best suit the overall strategic plan of the organization.

4 Rules to Keep in Mind While Conducting SWOT Analysis in Healthcare

1. Be Realistic: Always be unbiased when collecting and evaluating data.

2. Avoid Complexity: Keep it short and simple to avoid over-analyzing problems.

3. Analyze Rationally: Compare your plans only with key competitors to get a better idea of whether the plan is better or worse than theirs.

4. Attain Change: Strategic plans should be updated as soon as problems are identified so that appropriate steps towards directional change can be taken.

Future of Food Industry & How Kerala Can Benefit?

What are the major challenges that the Food & Beverage Industry players will face in the future?

Now is perhaps the most challenging time for food and beverage manufacturers. The rising cost of materials and manpower, customer experience sharing at a global scale, shrinking margins due to tough competition, the constant shift in consumer tastes, fluctuations in agricultural outputs- has all contributed to heavy challenges not just to F&B manufacturers in Kerala, but national and international players.

What are the major developments that the Food & Beverage Industry players will face in the future?

But these challenges are the opportunity for the real visionary businesses to beat competition, excel, and gain market shares. One of the important tools to be used by these visionary businesses will be technology, in its various forms, from sourcing, manufacturing, supply chain management, branding to end-customer experience.

According to a white paper by GE released at the “Gulfood Manufacturing 2018”, these technological changes can range from Industrial Internet of Things (IIoT), connected industrial units,  proactive repair of machinery based on real data, smart asset management, low-cost effective sensors, usage of the “Cloud”, big data, artificial intelligence- and many more technologies that will help reduce drastically wastage of raw materials, damages to finished or semi-finished products, prevent overproduction or underproduction, reduce cost and increase margins, besides target marketing to target customers.

According to GE, their customers (business and manufacturers who opted for their technology) stated operational efficiencies such as up to 20% reduction in unplanned downtimes, 20% inventory reduction, more than 20% recovered capacity, up to 40% EH&S incident reduction, up to 20% reduction in maintenance, up to 10% inventory cost reduction, 8% decrease in field service cost, 9% increase in equipment uptime, 13% decrease in average time to repair and so on.

How does Kerala or Kerala-based Entrepreneurs Benefit?

There are several unconventional opportunities for adventurous daring forward-looking entrepreneurs in Kerala. Like,

Build and operate “modern” technology-oriented farms: Global consumer packaged foods manufacturers are facing the security of agricultural inputs. To overcome this, they are purchasing farmlands in other countries, to overcome any shortage of agricultural produce. Currently, they are looking at China and Africa. This is an opportunity for modern agro-entrepreneurs who can own, manage and bring agro-products of global standards. To be cost-effective and quality assured, these farms should be capital intensive than manpower intensive. It should use all the latest technologies to ensure maximum output, with minimal harmful chemical usage, and that too at a minimal cost. This will bring a new breath of life to the fertile lands of Kerala. This is an opportunity that Kerala-based entrepreneurs can do in other states of India as well, where farmland availability will not be an issue.

Build Consumer Brands to Sell: Global consumer brands face two types of hard competition that affect their survival and profitability. One is the usual competition they face from other global players. Other is competition faced from the local consumer brands (who have a better local knowledge about the local customers). As part of their inorganic growth strategy, the global players have a tendency to buy local brands. This is a good opportunity for new-age young entrepreneurs who wish to sell off their brand at a handsome price and start a new venture. This is especially ideal, when the local brands are suffering from the tough competition (despite having a good market share), and going ahead is not that easy. It’s a win-win situation for the buyer and the seller. So the opportunity is to build a great brand that you would sell at a high price when the competition gets really tough.

Technology Ventures: There exists the opportunity for specialized technology firms that will provide technology solutions (hardware, software, or platforms) to the F&B sectors. The opportunity is global, as these ventures can sell their products or services in the global market. This is the biggest opportunity for Kerala, as thousands of specialized technology ventures can be market players. And Kerala’s IT parks and IT professional pool can be a good resource. But the key is to specialize, as only when there is specialization they can invest in research, R&D and know the market needs better.

 

The Go Jek Story. How a company identified a new opportunity and succeeded

Jakarta, a city with a population of 10 million, definitely has a growing problem- transportation. One of the biggest pains that people face is the ability to move from one place to another, due to heavy congestion on the roads.

So people resort to Paid bike taxis, called ‘Ojek’. Now ojek is thousands of bike riders who give you a lift. And they are unprofessional and unsafe. But the people do not have a choice.

Understanding this opportunity, a company started a mobile app named “Go Jek”. Through this app, it made people’s lives easier. They could book taxi bikes from their mobile, no need for haggling and price negotiation, safer experienced drivers, reduced waiting time, and interestingly, when there is an accident- Go Jek takes responsibility!

So what Customer Pain, can your business answer that nobody has ever thought of?

What new product or service can you introduce, that does not have competition now? What’s your next move?